1. Home
  2. Knowledge Base
  3. Import / Export
  4. Special characters are shown incorrect after an import

Special characters are shown incorrect after an import

When importing text using a file, please make sure to apply UTF-8 formatting to the text. Importing text in ANSI or Unicode formatting can lead to special characters being shown as ‘?’.

Some options to apply UTF-8 formatting are:

  • In Notepad, click Save as and under Coding select UTF-8.
  • In Notepad++, click Character set, select Convert to¬†UTF-8 and save the file.

Was this article helpful?

Related Articles